Flexible Hardware as a Service Solutions
Hardware-as-a-Service by Washburn
Washburn's Hardware-as-a-Service (HaaS) offers a seamless and efficient solution for managing your business's hardware needs through a simple subscription model. Our HaaS model ensures that our partners always have the necessary equipment on-site before any issues arise, guaranteeing
near-ZERO downtime.
With this service, our partners receive the equipment they need to operate on-site, ensuring they always have the tools necessary without the upfront costs of purchasing hardware outright. Our model is designed to minimize downtime and enhance productivity. Should any device malfunction, subscribers can quickly swap it with a spare unit we provide, ensuring continuous operation.
Each shipment includes clear instructions and "how-to" videos for easy swapping of devices, making it simple for anyone to become a tech. This process is streamlined for your convenience, requiring zero to minimal tools and little to no experience. Given that 40% of the failures at POS are with devices that are typically "plug and play," our solution is tailored to address these common issues efficiently.
After a swap, the faulty equipment is sent back to Washburn for expert repair. We then replenish your spare unit, ensuring you always have an operational device on hand. This cycle guarantees uninterrupted business operations and extends the life of the hardware through professional maintenance and repair. Additionally, replacement units are sent overnight to ensure minimal disruption.
Choose Washburn's Hardware-as-a-Service to move your expenses from CapEx for an asset to OpEx for a service, offering a steady and predictable cost. Our service provides a reliable, cost-effective solution for hardware management, allowing you to focus more on growing your business and less on equipment issues, with only one device to support all those at your location.
Other services
Here is what else we can do for you.
Repairs
Our depot repair services are expertly designed to extend the lifespan of your existing point-of-sale (POS) equipment, ensuring minimal downtime and optimized operational performance. By utilizing our comprehensive parts inventory and offering our own warranty, we effectively keep your maintenance costs low and predictable. In the event of an equipment failure at any of your locations, you can count on Washburn for a swift resolution.
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